Welcome to our first Open House of
2015. This issue is packed full of news, helpful hints and a preview of
upcoming DPS events.
Do you know
about the services we offer?
We want to make protecting your deposits as simple as
possible. Here's three simple ways we could make things easier for
You can submit multiple deposits in one go, reducing
We can repay multiple deposits at the same time in
one quick and simple process.
use our Prescribed Information template? Once you have submitted a
deposit online, simply click"Print Prescribed Information" to
download a document detailing the information you need to provide
to your tenants.
Workshops add real value for our customers
Over the course of 2014 we ran seventeen highly
successful Dispute Workshops in nine different locations across the
We've received some fantastic feedback, with 95% of
attendees finding them both relevant and engaging.
Make sure you book your place at one of our workshops
in 2015. We'd love to see you there.
Take a seat at the adjudicator's desk and have a go at
resolving a dispute with our new interactive case study "Be the adjudicator". Test your decision-making as 'Emma' takes you
through a case that one of our adjudicators had to resolve.
The next application window for our Charity Donations
Fund is open until 31 March. If you know a charity working in the
housing sector, why not tell them to take a look at our information for applicants.