From:                              Deposit Protection Service <>

Sent:                               03 February 2016 10:52

To:                                   Aidan Saunders

Subject:                          Open House: Vote for us in the ESTAS 2016!



The latest news and updates from The DPS - View this email in your browser





Welcome back to our first Open House of 2016!

Come on in, make yourself at home and catch up on the latest news. In this month’s issue we’ll be sharing with you….    

> The results of our Temperature Check survey
> The latest news from our charity fund
> The return of the ESTAS awards 2016
> Be the adjudicator – Law and Order

So, take five away from the grind and read on.   




The results of our Temperature Check are in - are we sizzling or fizzling?

Towards the end of last year, we asked you to share your views about our service.

Thanks to everyone who took the time to fill in the survey. We want to see your rating of our service improve, so we’re going deeper into your feedback to help us do this.

For a closer look at those all-important stats, click on the infographic or the big blue button below.

The stats don't lie






ESTAS 2016: make your vote count 

You've still got time to vote for us!

This Sunday (31 January) is your last chance to make us your Tenancy Deposit Protection supplier of the year. A crown we'd love to retain with your support.

It's also a great opportunity for you to let us know how we're doing. Your feedback will help us pinpoint exactly where we need to get better.

If you'd like to see how we put your comments from last year into action, head over to our microsite. We’ve pulled together some of the themes from last year’s feedback. We call it our ‘Magnificent Seven’.    

You can vote for us here 




The latest awards from our charity fund 

Drum roll please...We're delighted to announce that the YMCA Glenrothes and Luton Accommodation and Move-On Project (LAMP) are the latest successful applicants to our charity fund.

YMCA Glenrothes will receive £15,000 towards renovating bedrooms in their hostel for the first time in 23 years, whilst LAMP receives £5,000 to provide rent support to homeless young people in Luton. Here's just a snippet of what both charities are about:

> YMCA Glenrothes - prides itself on being a 'safety-net' organisation for people in need

> LAMP - aims to provide advice and support for young to develop independent living skills

We've also been catching up with some of our successful applicants for the last year or so. Head over to our blog to find out how Chelmsford Homelessness (CHESS) has been making a difference with their donation.

CHESS is helping change lives!






Law and Order   

Our ever popular 'Be The Adjudicator' interactive case study is back for another year, helping you understand how our adjudicators come to a decision in the event of a deposit dispute.

This month, legal fees and costs awarded by the courts come under scrutiny.

See if you come to the right verdict. Take up the challenge today.

Take your seat in the courthouse




The home of deposit protection


You can find contact details and helpful information on our website. Please do not reply to this message.

The Deposit Protection Service reserves the right to send emails which relate to essential transactional or service information. If you would like to opt out of marketing emails, please unsubscribe.

Copyright © 2016 Deposit Protection Service, a trading name of Computershare Investor Services PLC. All rights reserved. Computershare Investor Services PLC is registered in England & Wales, Company no. 3498808, Registered Office: The Pavilions, Bridgwater Road, Bristol BS13 8AE.