How do I protect a deposit in your Insured scheme?

Protecting a deposit in our Insured scheme is easy

Why choose our Insured scheme?

Our service is competitively priced and is available on a ‘fee per deposit’ basis

You don’t have to worry about paying a registration or annual renewal fee

You’ll retain the deposit and we’ll protect it for the duration of the tenancy


How much does Insured deposit protection cost for letting agents?

Fee per
£11.75 (+VAT)
Some letting agents are entitled to volume
discounts – please call 0330 303 0030 for details


How do I protect a deposit using your Insured scheme?

Before protecting a deposit using our Insured scheme, you'll need to create an Insured scheme account. Once you’ve created your account, we’ll send a Direct Debit mandate form to you. You’ll need to complete and return this to us by post to the address below.

You’ll also need to confirm you have Client Money Protection (CMP) in place. To do this, you must send us either a membership/CMP certificate or letter of confirmation, from one of the following CMP providers:

Client Money Protect

UK Association of Letting Agents (UKALA)


Money Shield


Royal Institute of Chartered Surveyors (RICS)

You can send your CMP documentation to us by email to or by post to:

Business Support Team
The Deposit Protection Service
The Pavilions
Bridgwater Road
BS99 6AA

Once we've received your Direct Debit mandate by post and validated your CMP credentials, we'll contact you to confirm your account is active. To protect a deposit, you’ll need to log into your account and add details for the tenancy, tenants, and deposit. We'll send you a Deposit ID, and an invoice for the protection fee to complete the process.


Create your Insured scheme account >