Let The DPS take the stress out of your day!
With streamlined processes and top-rated customer service, we solve the deposit protection puzzle for you. Discover the many convenient services you’ll receive when you choose the UK’s number one deposit protection provider.
Simple switching and deposit transfer
We’ll take care of the switching for you! Just sit back, relax and let us do the rest.
- We’ll give you an email template to send to your outgoing provider, requesting they send us your data package within five business days.
- Once we receive the data, we upload your deposits.
- We send an email to your tenants advising them of the change in scheme so you don’t have to.
- We request the payment of deposit funds from the outgoing scheme for Custodial to Custodial switching, or from you where the switch is Insured to Custodial, and allocate the funds against the deposits.
- We provide you with pre-populated prescribed information for all tenancies.
Easy tenancy set up
Connect your lettings software directly to our deposit protection platform with our API, for fast and easy registration.
In-depth team training
Gain the knowledge you need to get the most from our service with comprehensive training for your entire team.
#1 for customer service
Choose top-rated customer service from Trustpilot’s #1 deposit protection provider in England and Wales.
Personalised Account Dashboard
Your Account Dashboard provides real-time data to help you stay on top of your deposits and actions.
Deposit Reporting Suite
A full suite of reporting tools will make your deposit administration, plus reconciling and auditing your accounts, much simpler.
Online Evidence Upload
If you have an end of tenancy dispute, our evidence upload service makes submitting your supporting evidence easy and hassle-free.
Free training and resources
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Webinars
Training includes an introduction to deposit protection, how to use our site, how to achieve positive dispute outcomes and more.
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Be the adjudicator case studies
Our popular series of interactive dispute case studies lets you be the adjudicator to see if can identify the correct adjudication decision.
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Letting you know videos
This series of short videos provides useful tips on how to simplify your deposit protection administration.
Choose Custodial or Insured deposit protection
Custodial
- We hold the funds for free and protect the deposit for the duration of the tenancy
- We handle deposit repayments, reducing your administration time and making it easier to audit
- Free Dispute Resolution Service in case of a disagreement
Insured
- You hold the funds and pay us a single, competitively priced fee to protect the deposit for the entire tenancy – you won’t be charged annually
- If you have a large number of deposits to protect, you may be entitled to a discount
- Use our free Dispute Resolution Service as many times as you need with no fee increases