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www.depositprotection.com
  • Agents & Landlords

    • Why Choose The DPS
      • Deposit protection for letting agents
      • Deposit protection for landlords
    • Starting a tenancy
      • Custodial vs Insured Deposit Protection
      • How to protect a deposit
      • Prescribed Information and other obligations
      • Get your tenancy off to a great start
    • During a tenancy
      • Tenant transfer
      • Paying interest on deposits
      • Property inspections
    • Repayments
      • The repayment process
      • Check-outs
      • The Statutory Declaration process
    • Disputes
      • Overview and timeline
      • What makes good evidence
      • Gathering evidence
      • What evidence should I submit?
      • Uploading your evidence
      • Adjudication
    • Resources
      • Glossary
      • Be the adjudicator
      • Letting you know
      • Avoiding fraud
      • The DPS Rent Index
      • News and insights
      • Learning centre
      • Contact us
  • Tenants

    • Starting a tenancy
      • What is deposit protection?
      • Activating your tenant account
      • My deposit is protected, what's next?
      • Getting your tenancy off to a great start
    • During a tenancy
      • Is my deposit protected?
      • How to have a great tenancy and retain your deposit
      • Paying interest on deposits
      • The tenant transfer process
    • Repayments
      • The repayment process
      • Moving out of your property
      • Starting deposit repayment
      • The Statutory Declaration process
    • Disputes
      • Overview and timeline
      • What makes good evidence
      • Gathering evidence
      • What evidence should I submit?
      • Uploading your evidence
      • Adjudication
    • Resources
      • Glossary
      • Be the adjudicator
      • Avoiding fraud
      • News and insights
      • Learning centre
      • Contact us
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Our Insured scheme guides

Our useful guidance material and documentation is here to help you. Click the link for the document you want to read.


Insured

Our Insured scheme terms and conditions

A tenant's guide to the Insured scheme

A guide to bulk deposit submissions - Insured scheme

Submitting a deposit to our Insured scheme - letting agents

Submitting a deposit to our Insured scheme - landlords

Insured scheme - Prescribed Information template

End of tenancy process

How we handle complaints

Looking for guidance material for our Custodial scheme?

  • Custodial processes
  • About Us
    • News and insights
    • Press releases
    • Corporate responsibility
  • Contact Us
    • Deposit protection enquiries
    • Media enquiries
    • The CLS and DPS Charity Fund
  • Legal
    • Custodial terms and conditions
    • Insured terms and conditions
    • Privacy policy
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