Want to find balance with your deposit management? We're #1 for deposit protection
We're the top-rated* provider of deposit protection and protect more deposits in England and Wales than any other scheme. Whether you own one property or several, are a new landlord or have years of experience, we'll make deposit protection surprisingly easy for you.
Service made simple
- Registering and protecting deposits is a snap with our online service
- As soon as you pay your deposit online and the funds clear, it's protected
- Our prescribed information templates help ensure you meet your legal obligations as landlord
- We take care of repayments for deposits held within our Custodial scheme for you
- Our dispute resolution and adjudication services make settling conflicts as smooth and simple as possible
Keeping your costs low
- Most landlords choose our free custodial deposit protection where we retain, protect, and repay your tenant's deposit for you
- We also offer affordable insured deposit protection (you retain the deposit, and for a small fee, we protect it for the duration of the tenancy)
Great service when you need it
- We're Trustpilot's top rated deposit protection scheme as of 19 August 2024.
- We're Rated Excellent, with over 3000 reviews from satisfied clients like these:
Hayley
I enjoy working through DPS. They are so easy to deal with, you're not waiting on the phone to speak to someone and every time I've spoken to anyone they always know their stuff. I would highly recommend them.
Robert
I had a query re a tenants deposit. The lady I spoke to was knowledgeable, helpful, professional and courteous. All the aspects were explained fully and I was given information I was not aware of. They were a great help.
BP
The DPS staff member "Aaron" was very efficient and helpful in helping me with accessing a deposit repayment for my tenancy. He supported me with this and the task was complete in under 5 minutes. Thank you for all our support.
Julianne
I dealt with Michelle last week on a difficult claim. She was excellent. I actually said, when I call next I hope I get you. I have had to call again today as a tenant has pressed the incorrect button. Fortunately Michelle answered my call again. She is brilliant, helpful and clear and dealt with my stressful call. I hope I get her next time!! Thank you Michelle.
Where to go to stay in the know
The landlord's checklist, to start you off
A library of articles, videos, and other tools available through our online Learning Centre to keep your tenancies and deposits on track.
Free training and resources
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Webinars
Training includes an introduction to deposit protection, how to use our site, how to achieve positive dispute outcomes and more.
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Be the adjudicator case studies
Our popular series of interactive dispute case studies lets you be the adjudicator to see if can identify the correct adjudication decision.
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Letting you know videos
This series of short videos provides useful tips on how to simplify your deposit protection administration.
Put our experience to work for you
- We're government authorised
- We treat the deposits we hold as “Client Money” which protects and ring fences funds to keep them safe
- We're committed to secure deposit protection, and continually review and enhance our systems and security protocols