Got a few minutes to spare? Dip into the “Letting You Know” video library as our experts provide useful tips on how to simplify deposit protection. These short videos are packed with information to help you have successful tenancies with less hassle.

Easy Evidence Uploads

Head of Client Management, James, walks you through the steps to use our fast and easy Evidence Upload service, available online through your DPS account.

Deposit Reporting Suite

Client Manager, Thomas, discusses how you can find and export information about your account instantly with our Deposit Reporting Suite.

Save time with multiple uploads

Head of Business Development, David, discusses how you can save time and effort protecting your deposits using our multiple tenancy upload tool.

Simpler Prescribed Information

Head of Business Development, David, explains what Prescribed Information is, why it’s important, and how our pre-populated template can simplify the process for you.

Claims for repairs and redecoration

Senior Adjudicator, Emma, discusses the evidence you need if you want to make deductions for repairs and redecoration from the tenant’s deposit.

Betterment: Charging for professional cleaning

Senior Adjudicator, Bethan, explains what “betterment” is and the costs you can and can’t charge your tenant for property cleanliness at the end of the tenancy.

Speeding up the dispute process

Senior Adjudicator, Vicky, shares tips to speed up the dispute process or even avoid disputes altogether.