The Renters' Rights Act, the biggest single piece of legislative change to impact the Private Rented Sector in many years, comes into effect from 1 May 2026. To help landlords understand the implications of the Act and the changes needed to meet the new requirements, we invited Susie Crolla, Managing Director of The Guild of Letting & Management Ltd, to offer insight into:

  • new administrative processes for tenancy agreements and rent reviews
  • new obligations for landlords and letting agents
  • the updated Section 8 notice
  • the Decent Homes Standard
  • the tenants' right to request pets and preparing for change
  • Awaab's Law

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Susie Crolla

Susie Crolla
Managing Director of the Guild of Letting & Management Ltd

 

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Webinar originally presented 4 December 2025

We give no warranty or assurance as to the content of any aspect of the presentations in this webinar or the materials supplied in relation to it. All implied warranties and conditions are excluded to the maximum extent permissible by law. The views and opinions expressed by the external speaker during this webinar are their own and do not necessarily reflect those of The Deposit Protection Service (The DPS). The content shared is for general information purposes only and should not be considered a definitive or complete statement of the law on any subject or legal advice in any specific situation. The DPS does not provide legal advice and does not endorse or take responsibility for any statements or content provided by the speaker and it is not intended to amount to advice on which you should rely. If you require legal guidance, we recommend seeking advice from a qualified legal professional.


Renting is changing

The Government has published guidance for landlords to help them understand what these changes mean for them and help them comply with the law.

Read the Government's Renters' Rights guidance

 

Frequently Asked Questions (FAQs)

The following answers are provided by The Guild of Letting & Management Ltd.

Tenancy agreements and templates

  • The Act replaces assured shorthold tenancies with open-ended periodic tenancies. Agreements must comply with statutory form, prescribed terms and information requirements.

  • The Government will provide guidance on the Assured Periodic Tenancy in January 2026.

  • From 1 May 2026 all Assured Shorthold Tenancies will convert to Assured Periodic Tenancies.

  • Landlords must provide all existing tenants with a Written Statement of Information. This must be actioned from 1 May 2026 up to and including 31 May 2026.

  • Yes. If the tenancy begins before 1 May 2026, the tenant must be provided with a Written Statement of Information.

  • The government will issue a template for the Assured Periodic Tenancy and guidance in 2026.

  • See above. Break clauses will no longer be relevant for Assured Periodic Tenancies

  • Yes. The Renters' Rights Act 2025 will only apply to Assured Shorthold Tenancies and Assured Tenancies.

  • Any tenancy created between now and 30 April 2026 must be a minimum fixed term of six months

  • Tenancy agreements can be created as usual; however, any tenancy created before 30 April 2026 will become an Assured Periodic Tenancy on 1 May 2026.

  • The Written Statement of Information will provide existing tenants with an outline of new terms. From 1 May 2026 an Assured Periodic Tenancy will be used.

  • The tenancy agreement should provide guidance on how this must be dealt with by tenants.

  • Yes. The new Assured Periodic Tenancy will comply with existing statutory requirements.

  • The Renters' Rights Act 2025 will give tenants the right to serve two months’ notice in writing. This will apply to existing & new tenancies from 1 May 2026.

Pets and restrictions

  • This would depend on the landlord taking into consideration other tenants, but it’s unlikely consent would be given.

  • The tenants do not need to obtain insurance to cover damage caused by the pet: however, that would be good practice on their part. If an in-situ tenant already has a pet that the landlord is aware, nothing further needs to be actioned.

  • The freeholder would need to apply to the First tier Tribunal to vary the head lease or instruct solicitors to vary the lease.

  • A head lease that contains a restrictive covenant would mean the landlord can refuse request for a pet.

  • The Government has provided clear guidance on what denotes 'reasonable reasons for refusing consent'.

  • Yes.

  • Yes.

  • The government provides guidance and signposts landlords to organisations that deal with animal welfare.

  • The government provides guidance and signposts landlords to organisations that deal with animal welfare.

  • For scenerarios like:

    • there is no garden for a medium to large sized dog(s)
    • the number of occupants to room ratio is already high
    • the property owner is allergic to animal fur (cats and dogs), but the pet is a snake or spider
    • the number of pets is unreasonable e.g. two+ pets?

    The government provides guidance and signposts landlords to organisations that deal with animal welfare.

  • The government provides guidance and signposts landlords to organisations that deal with animal welfare.

  • The government provides guidance and signposts landlords to organisations that deal with animal welfare.

  • This would be good practice on the part of a responsible pet owner; however, the landlord cannot insist on this.

  • This would be good practice on the part of a responsible pet owner; however, the landlord cannot insist on this.

  • This is something the landlord must consider when making their decision to either grant or refuse consent.

Repairs, standards and responsibilities

  • Landlords should ensure they have evidence of the condition pre-tenancy in the format of an inventory and check-in report. Once the tenant takes possession of the property, the landlord should regularly inspect it, noting condition, dilapidations, damage etc. The landlord must also reiterate the tenant's responsibilities, as well as educate the tenant on how to report maintenance and repair.

  • The Government will consult for a third time on the Decent Homes Standard in the near future, alongside a consultation on Awaab's Law. Once the results of these consultations are complete, guidance will be published.

Impact in Wales

  • Guidance has been published in Welsh relating to some elements of the Renters' Rights Act 2025.

Discrimination and tenant selection

  • This point needs to be discussed with the reference companies, landlords and letting agents use, as they all function differently.

Renters' Rights Act and timeline

  • The service of Section 21 should be timed carefully and sit in line with Government guidance. As from 1 May 2026, landlords will not be able to serve a Section 21 notice.

  • The service of Section 21 should be timed carefully and sit in line with Government guidance. As from 1 May 2026, landlords will not be able to serve a Section 21 notice.

  • Guidance is available on the Government website.

  • The Renters' Rights Act 2025 will be implemented in three phases. Phase 1 begins on 1 May 2026. However, please note that the local authority investigatory powers began on 27 December 2025.

  • The latest date is 30 April 2026, but please note it would be prudent to take legal advice before doing so, as there are further time constraints landlords will have to adhere to should the tenant not vacate.

  • The Renters' Rights Act 2025 will be implemented in three phases. Phase 1 begins on 1 May 2026. However, please note that the local authority investigatory powers began on 27 December 2025.

    Landlords will be advised of the cost of joining the Landlord Ombudsman Service and registering on the Private Rented Sector Database. The Act only applies to residential Assured Shorthold Tenancies and Assured Tenancies, not commercial.

  • Yes. The Renters' Rights Act 2025 will apply to all Assured and Assured Shorthold Tenancies. The Act will not apply to commercial lets.

Ending tenancies and evictions

  • Eviction is a process that will only take place should the tenant fail to adhere to a court order. The Section 8 notice will require a tenant to remedy a breach of contract or adhere to other grounds. In relation to rent arrears, there are three grounds the landlord will be able to rely on - Mandatory Ground 8 and Discretionary Grounds 10 and 11. To rely on Ground 8, the tenant must be three monthly payments in arrears.

  • Eviction is a process that will only take place should the tenant fail to adhere to a court order. The Section 8 notice will require a tenant to remedy a breach of contract or adhere to other grounds. In relation to rent arrears, there are three grounds the landlord will be able to rely on - Mandatory Ground 8 and Discretionary Grounds 10 and 11. To rely on Ground 8, the tenant must be three monthly payments in arrears.

  • Eviction is a process that will only take place should the tenant fail to adhere to a court order. The Section 8 notice will require a tenant to remedy a breach of contract or adhere to other grounds. In relation to rent arrears, there are three grounds the landlord will be able to rely on - Mandatory Ground 8 and Discretionary Grounds 10 and 11. To rely on Ground 8, the tenant must be three monthly payments in arrears.

  • Eviction is a process that will only take place should the tenant fail to adhere to a court order. The Section 8 notice will require a tenant to remedy a breach of contract or adhere to other grounds. In relation to rent arrears, there are three grounds the landlord will be able to rely on - Mandatory Ground 8 and Discretionary Grounds 10 and 11. To rely on Ground 8, the tenant must be three monthly payments in arrears.

  • Eviction is a process that will only take place should the tenant fail to adhere to a court order. The Section 8 notice will require a tenant to remedy a breach of contract or adhere to other grounds. In relation to rent arrears, there are three grounds the landlord will be able to rely on - Mandatory Ground 8 and Discretionary Grounds 10 and 11. To rely on Ground 8, the tenant must be three monthly payments in arrears.

  • A no fault eviction is in fact Accelerated Possession Proceedings. Section 21 is not an eviction notice. The notice itself will be abolished from 1 May 2026 and therefore landlords will have to rely on Section 8 to obtain possession. The landlord must therefore have a reason to obtain possession.

Selling properties

  • Landlords will have to use Ground 1A of Section 8 if they want to sell their rental properties.

  • If the property fails to sell, the landlord is restricted from reletting the property 12 months from the date of expiry of the Section 8. 

  • Take legal advice now and discuss the matter with a very good estate agent.

  • Increases will be via Section 13 only, by giving the tenant two months' notice, in line with a rent period.

  • The landlord will rely on Section 8 Ground 1A. There will be restrictions under this ground.

  • If the tenant does not vacate when the Section 8 expires, the landlord must take legal advice about whether or not to start court proceedings.

  • On the first day of month 9, to expire at some point in month 13.

  • Yes.

  • Under the Renters' Rights Act 2025 there will be no minimum rent period.

  • The landlord can serve the Section 8 notice under the relevant grounds.

Student lets and Houses in Multiple Occupancies (HMOs)

  • Landlords, agents and portfolio managers engaged in student lettings should:

    • review all student tenancy documentation to ensure compliance with periodic tenancy requirements from 1 May 2026
    • assess whether the Purpose-Built Student Accommodation (PBSA) exemption applies for specific properties to retain academic-cycle fixed terms
    • understand the conditions of Ground 4A to ensure lawful and effective possession strategies
  • The Renters' Rights Act 2025 retains an exemption for PBSA: operators who qualify as PBSA can continue to grant common law agreements which will fall outside the Act, therefore allowing them to offer fixed term tenancies in line with an academic.

  • Student lets will convert to Assured Periodic Tenancies on 1 May 2026.

    The Renters' Rights Act 2025 introduces a new mandatory ground for possession under Section 8 Ground 4A.

    The ground will be used to allow landlords to regain possession of properties let to students.

  • The landlord can rely on the relevant grounds of Section 8.

Renters' Rights Act Timelines

  • Local authorities were granted new powers on 27 December 2025. Other elements of the Renters' Rights Act 2025 will be introduced through a phased approach starting 1 May 2026.

  • The Government will publish the new Section 8 template along with wording for all new and existing grounds in Spring 2026. Guidance for landlords will also be published.

  • Yes. Section 21 can still be served before 1 May 2026, however, it's important to take independent legal advice before doing so.

  • Landlords will be required to pay for Private Rented Sector Database registration and membership to the Landlord Ombudsman Service. Landlords should also invest in training and ensuring their paperwork and documents are updated.

Miscellaneous

  • The Government has started to publish guidance for landlords.

  • The Renters' Rights Act 2025 changes tenancies in the private rented sector and not properties where landlords who are residents let out a room.

  • The landlord must notify any tenant in breach of their tenancy in writing and follow the statutory steps outlined in Section 8 to deal with arrears.

  • The landlord can rely on Ground 6 under Section 8 where significant redevelopment is required. The landlord will need to refer to the guidelines for Ground 6 and adhere to the notice period.

  • Rent can be increased annually in line with market rent by giving the tenant two months' notice in line with a rent date. The landlord must use a Section 13 notice to increase rent.

  • Landlords will be required to serve a Written Statement on all existing tenants and their guarantors.

    Guidance will be issued in 2026. This document will be available on the Government website.

  • The How to Rent Guide will be dispensed with, and no new version will be issued by the Government.

  • Attend webinars, training sessions, invest in updating key documents before 1 May 2026 and carry out a self-audit to ensure that rented properties are compliant.

  • From 1 May 2026, all tenancies will be Assured Periodic and there will be no end date. Tenants, existing and new, can give the landlord two months' notice from 1 May 2026. Such notice is to be served in line with rent date/anniversary date.

  • The landlord will only be able to rely on a Section 8 notice.

  • There will be no fixed term tenancies. All tenancies will become Assured Periodic Tenancies from 1 May 2026.

  • This very much depends on which part of the country the court is located in.

  • There will be no tenancy renewals from 1 May 2026. Landlords must serve a Written Statement to all existing tenants.

  • Landlords will not be able to include any terms in the tenancy agreement asking the tenant to pay rent in advance. Once the tenancy has started (this applies to existing tenancies) the tenant can choose to pay more than one month's rent. 

  • The remaining tenants don't automatically continue the original tenancy because they didn't give notice. 

    To continue the tenancy, the other tenants would need to reach agreement with the landlord to enter a new Assured Periodic Tenancy, providing they pass affordability.

  • Landlords should prepare a set of comparable rents for similar properties in the location (size, type, condition, amenities). Online portal data showing advertised rents for comparable properties in the period around the proposed increase date. Landlords can also make reference to online portals and the Office of National Statistics. The FTT will make reference to the information landlords have used to set the increased rent.

  • The Renters' Rights Act 2025 will not affect non-housing act/common law tenancies.

  • The Renters' Rights Act 2025 removes fixed-term tenancies, therefore all tenancies will last until the landlord serves notice or the tenant serves notice.

  • The Renters' Rights Act 2025 will impact all tenancies from 1 May 2026, which includes Rent-to-Rent Assured Shorthold Tenancies. Anyone entering into this type of agreement must seek independent legal advice.

  • Yes.

  • The Government have decided that rent paid in advance before 1 May 2026 will not need to be refunded back to the tenant once the Act comes into force. However, the landlord will have to repay the rent pro rata if the tenant serves notice to vacate.

  • An excellent question. Attending training sessions, webinars and read the guides issued by the Government.

  • This reference to the age of the bathroom comes from the Decent Homes Standard. The Government will be consulting on the Decent Homes Standard in the future and clarify the criteria relating to kitchens and bathrooms.

  • The landlord will be able to rely on the grounds of Section 8 as from 1 May 2026. This is an evidence-based notice and the landlord can only rely on one of the 18 grounds if they can substantiate the reason for service.

  • The notice will be referred to as a Form 4A - Section 13 and will be the only means of increasing rent available to landlords.