Agents & Landlords
Why Choose The DPS
Deposit protection for letting agents
Deposit protection for landlords
How to use our service
Creating your account
How to protect a deposit
During the tenancy
At the end of the tenancy
Claims and disputes
Thinking of making a claim?
What makes a reasonable deposit claim?
The dispute resolution process
What adjudicators do
Common dispute misconceptions
How long does dispute resolution take?
Keys to a successful tenancy
Getting the tenancy off to a great start
Keeping good records
Wrapping up the tenancy on a good note
Quick answers
I can't access my landlord/letting agent/tenant account
Is my deposit protected with you?
I've a question about protecting deposits
I've got a question relating to an active tenancy
I've got a question about deposit repayment
Contact and connect
Resources
Glossary
Be the adjudicator
Letting you know
Avoiding fraud
Private Rented Sector review
News and insights
Learning centre
Contact us
Tenants
Starting a tenancy
What is deposit protection?
Activating your tenant account
My deposit is protected, what's next?
Getting your tenancy off to a great start
During a tenancy
Is my deposit protected?
How to have a great tenancy and retain your deposit
Paying interest on deposits
The tenant transfer process
Repayments
The repayment process
Moving out of your property
Starting deposit repayment
The Statutory Declaration process
Claims and disputes
If your landlord has made a claim
The dispute resolution process
What adjudicators do
Common dispute misconceptions
How long does dispute resolution take?
Resources
Glossary
Be the adjudicator
Avoiding fraud
News and insights
Private Rented Sector review
Learning centre
Contact us
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Create your account
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Agent resources
15 OCT 2026
Are long-term tenancies on the rise?
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13 OCT 2026
Are landlords taking a wait and see approach to rent increases?
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6 OCT 2026
A slowing rental market or a changing one?
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